Delete your data

Our games need no account, so there is no account to delete. Here is how to remove each kind of data they keep.

Progress and settings on your phone

Use Settings Reset progress to start the game over, or delete the game from your phone to remove everything it saved there. This cannot be undone.

Play statistics

First switch off Settings Privacy Share play statistics so nothing more is sent. To delete what was already sent, open Settings Help Support, which writes an email with your anonymous id, and send it to privacy@honeyloom.app asking for deletion (or write to us with the id copied from that email). We delete the statistics linked to that id within one month and confirm by email.

Advertising data

Withdraw consent for personalised ads in Settings Privacy Privacy choices.
On Android, delete or reset your advertising ID in the phone’s Settings, under Privacy, Ads (the exact path depends on the phone).
On iPhone, turn off tracking in the iOS Settings app, under Privacy & Security, Tracking.

Google handles ad data as described in its policy.

Purchase records

Apple and Google keep your order history under their own policies. Write to privacy@honeyloom.app with your anonymous id to delete the purchase record kept by RevenueCat for us; records we must keep for tax and accounting are kept only as long as the law requires. After deletion, Restore purchases still works through your store account.

Emails you sent us

Ask from the same address at privacy@honeyloom.app and we delete our conversation.